Meet Our Team

AMBER
Hygiene and New Patient Scheduling Coordinator

Amber is the first bright smile you’ll see when you enter our office.  She is amazing. She is always working so hard to create a positive experience for our patients and can literally do anything to help you.  Amber has been in the dental field for over 22 years and has been assisting patients with their hygiene appointments with Dr Heinrich since 2018.  Amber initiates all our new patients intakes and verifies your dental coverage as well.  Amber loves interacting with our amazing patients and being part of our team which she views as a second family. In her spare time Amber loves camping, fishing and spending time with her family.  Amber’s superpower is first being a mom, and second being a people person…. You’ll see why.

DEANA
Financial Coordinator – Scheduling Coordinator – Sleep Apnea Coordinator

As with our practice philosophy of caring for your overall health, Deana is here to assist you with the overall financial picture of your care, review your treatment plan as well as schedule appointment times that are convenient for you.  Deana’s knowledge of dental insurance and commitment to making dentistry affordable for our patients is a perfect combination to help you receive the dental care you deserve. Deana has been in the dental field for for over 38 years and began working with Dr Heinrich in 1999 (INCREDIBLE!). Hailing from England, Deana loves the Pacific Northwest. She is also on point with assisting patients navigate their sleep apnea oral appliance treatment and medical insurance. Her great smile and English accent will make your day a great one.  Her superpower is  her ability to listen and comfort patients as well as her extreme loyalty.

KRISTA
REGISTERED DENTAL HYGIENIST

Krista’s excellent clinical skills not only makes her great at her job but her warm easy going persona will make you feel very comfortable while you have your teeth cleaned. Krista graduated Hygiene School in 2008 from San Joaquin Valley College in California. In 2014 she made her way to Spokane and has been working with Dr Heinrich every since. With her gentle but comprehensive approach to dental hygiene, Krista loves creating great relationships with her patients through education and encouraging ideal oral health. She is a member of the Spokane Dental Hygiene Club where she stays current and up to date on the latest advances in oral health. On her off time Krista enjoys what the Spokane area has to offer in the way of hiking, swimming, paddle boarding, kayaking and riding her bike. Her super power is making you feel comfortable while in the chair.

CARLYNN
REGISTERED DENTAL HYGIENIST

As the entire team is committed to your overall health, Carlynn is equally so as it relates to your teeth and gums and periodontal care.  Her ability to connect with and establish relationships with her patients is unparalleled and is laser focused on individualizing the needs of her patients.  Carlynn has been practicing dental hygiene for since 1990 and has been part of team Heinrich since 1995  (WOW!) She commits to elevating her clinical skills through the Spokane Dental Hygiene Study Club where she has been a member since 2007. In her spare time she enjoys camping, hiking and the art of yoga as well as spending time with her husband, 3 boys, and black lab, Goose.  Carlynn’s superpower is her continued effort to work hard then play hard.

JULIA
REGISTERED DENTAL HYGIENIST

Julia is our most recent addition to our team.  She has been practicing hygiene since 2008 and started with our team in 2022. Like her co-workers she values an atmosphere where she feels like family and can get to know her patients in the same manner.  When not saving teeth, Julia finds time to camp, hike or just jump in the family truckster and….ROAD TRIP!  She is involved in the “Build a Homestead” Club and was once voted “Wife of the Year”–ask her about it!  Her superpower falls in the category of Master Organizer and her and her husband  living in a tiny house this power comes in handy.

CAITLYN
CERTIFIED DENTAL ASSISTANT

Caitlyn works with Dr Heinrich chairside and though our youngest employee, has the skills of a veteran dental assistant.  When you meet Caitlyn you will fall in love her enduring warm and  caring  way about her.  She began dental assisting after graduating high school and has been caring for her patients chairside for since 2009.  Caitlyn has been working with Dr Heinrich since 2020 but when you see them work together will feel like its been forever.  Caitlyn strives to give her patients the most comfortable experience while delivering outstandingly detailed and thorough care.  Outside the office, Caitlyn is an avid snow skier and loves to be anywhere on or around the lake.  She also stays active chasing her two young energetic boys around.  Her superpower is her love for travel and hopes to create more memorable journeys in the future.

RONDA
CERTIFIED DENTAL ASSISTANT

Ronda started her dental assisting career in 1994 and has been caring for patients with Dr Heinrich since 2003! She is also Dr Heinrich’s clinical coordinator for the Sleep Apnea side of the practice. She takes on double duty by not only helping guide patients with their sleep related issues but also create ideal oral health on the dental side of the practice. Outside the office Ronda enjoys camping, fishing, snowmobiling and finding new road and sights on her and husband’s side by side. She has also had a successful career racing mini hydroplanes and was class champion several times as well as Woman of the Year in the American Outboard Federation Club. With her infectious smile, her superpower is to make you feel comfortable and ensure you are in the right hands.